Three things you can learn from my hairdresser

Three things you can learn from my hairdresser

Believe it or not, a trip to the hairdressers can teach you some valuable lessons in business. Here’s three tips I took away from my recent trip to the salon. 

Being cancelled on isn’t always a bad thing. When I turned up for my appointment I was greeted by the salon owner who said that he would be cutting my hair today because my original stylist hasn’t turned up. He didn’t feel the need to say sorry. Instead, he assured me that I was in safe, if not better, hands.
Lesson one: don’t over apologise. Be confident. 
Despite my initial reservations to have anything more than a trim this hairdresser gave me a more interesting, edgy cut. He and had a clear idea of what would work and went for it. A refreshing change from my previous hairdresser who would stop after every snip and ask “is it looking ok?”
Lesson two: don’t look for reassurance. It can pay to take calculated risks. 
I was attracted to this salon because the staff are polite and cheerful. A nice change from some of the other  places with a high churn of rude, self-absorbed stylists. My hairdresser said he employs people who see the job as a long-term career not a “stepping stone”. He looks for attitude over skills (technique can be taught, he says).
Lesson three: don’t rely on talent alone. The right attitude is everything. 
With more than a decade of experience behind him and his own salon at the age of 26 – this hairdresser is doing something right. No doubt I’ll be back in 12 weeks with my notepad and pen at the ready.
Pick up key management, leadership, sales and marketing skills at the Women in Wholesale conference 
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