21 Jun JJ scoops Technology Award at Grocer Gold
National wholesaler JJ Food Service has been named Technology Supplier of the Year at the Grocer Gold Awards, which took place on Tuesday 14th June at The Guildhall in London.
The Technology Award acknowledged the launch of JJ’s smart ordering customer app, driver app and website. Chief Operating Officer at JJ Food Service, Mushtaque Ahmed, (pictured left) said, “The way people shop has changed forever. Our customers want the ultimate in convenience and we’ve responded by giving them the tools they need to shop anywhere, anytime, quickly and on the go.”
Chief Executive Officer at JJ Food Service, Mustafa Kiamil (pictured right), said: “We are delighted to win this award and would like to thank our customers, suppliers and staff for their continued support and loyalty.”
Launched last year, JJ’s customer app and website employ machine-learning technology to make suggestions based on previous shopping habits, resulting in a quicker, easier and more efficient shop. A new driver app was also launched which has increased productivity by 5%.
As a result of these developments, online orders have grown from 50% to 63%. JJ Food Service was previously awarded the Microsoft Big Data & Insights Award at the Convergence 2015 EMEA conference.
The Grocer Gold Awards was launched 13 years ago to recognise and reward the highest standards of service in the grocery retail and wholesale sectors.
About JJ Food Service
National wholesaler JJ Food Service is an independent foodservice specialist with a turnover of £182m a year, delivering from eight branches – soon to be eleven – across the UK to fish & chip shops, hotels, Quick Service Restaurants, schools, local authorities and more. 63% of JJ’s sales come from orders placed online and 35% of sales come from own-label products. Next-day delivery is available for orders placed up until 9pm and same-day collection is available for all customers, seven days a week. JJ is exclusively backing newly launched Central Dish, a customer-facing website designed to attract more consumers to restaurants using a rating system based on real customer images and reviews. More info: https://www.centraldish.com
For more information, images or exclusive interviews with the JJ Food Service team please contact: Elit Rowland, head of communications, JJ Food Service (pictured centre): firstname.lastname@example.org; 07956 030 804